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Aida
Tabak
VP, Product Management Analytics & Telemetry
ServiceNow
Aida is the Vice President of Product Management for Analytics & Telemetry at ServiceNow. With a keen focus on driving innovation, she is instrumental in shaping the product strategy for Platform Analytics, ensuring it seamlessly integrates and enhances the broader ServiceNow solution suite. Aida is a proven leader with a strong track record of collaborating closely with cross-functional engineering teams to deliver products that exceed customer expectations. Her deep understanding of the market and her ability to translate customer needs into actionable product roadmaps have been key to ServiceNow's success.
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27 May 2026 16:45 - 17:15
The CPO’s blueprint: Architecting a modern product operating model for scale
Many organisations claim to be "product-led", yet they remain trapped in the "Feature Factory" cycle—measuring success by output rather than outcomes. For the modern CPO, the challenge is no longer just defining what to build, but fundamentally redesigning how the organisation operates to sustain innovation at scale. In this session, we move beyond tactical roadmaps to explore the Product Operating Model: the essential framework that aligns strategy, people, and process. We will dissect the architectural shifts required to move from a top-down command structure to a culture of empowered, autonomous teams.