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Ryan
Johnson
Chief Product Officer
CallRail
Ryan has 15 years of diverse product development leadership experience in early-stage startups and Fortune 100 companies. As CallRail's Chief Product Officer, he leverages his passion for developing best-in-class products to solve real-world problems. Prior to joining CallRail, Ryan lived in Las Vegas and led development of Banjos (now MiiM) world-class AI/ML products, helping raise $100mm in VC funding. Before Banjo, Ryan was a key part of the management team that grew Vitrue into a unified SaaS platform that was acquired by Oracle for over $330mm. He's a car and racing enthusiast from Michigan that now lives in Atlanta with his wife and two daughters.
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26 March 2026 11:15 - 12:00
Panel: Bridging the divide: Mastering cross-cultural alignment for global product success
As product organizations scale internationally, cultural misalignment becomes the silent killer of global growth velocity. Differences in time zones, communication styles (high-context vs. low-context), and market-specific expectations can cripple launch timelines and dilute product quality. This session moves beyond simple localization to debate the complex challenge of global product governance and leadership. We will discuss: - Designing an operating model that balances global consistency with local autonomy (the "Glocal" strategy). - Establishing strategic empathy across decentralized teams to ensure the roadmap addresses core regional needs, not just HQ's priorities. - The product leaders role in using data to mediate cultural differences and depoliticize roadmap decisions. - Creating a common, high-bandwidth communication framework to ensure strategic goals are interpreted and executed uniformly across continents.