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Richa
Sood
Product Manager Lead - AI
Meta
Richa Sood is an AI product leader and operator with deep expertise building large-scale, human-centered AI systems across Meta, Shutterfly, McKinsey, and Deloitte. Currently a Product Management Lead for AI at Meta, she leads initiatives focused on personalized assistant experiences, multimodal AI applications, evaluations, and agentic systems serving more than one billion users globally. Over the course of her career, Richa has built and scaled both 0-to-1 AI products and large consumer growth platforms, combining strategic leadership with operational rigor across product, machine learning, personalization, and AI infrastructure. At Meta, her work spans post-training AI systems, multimodal technologies across text, image, video, and voice, recommendation systems, evaluations, and large-scale AI product experiences across Instagram, messaging, creators, and feed ecosystems. Prior to Meta, Richa served as Director of Intelligence Platform at Shutterfly, where she led AI-driven personalization and growth initiatives across the company’s $2B consumer business. Her work included launching large-scale recommendation and personalization platforms, scaling native app growth, and modernizing ecommerce and content infrastructure following the Snapfish merger.
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24 September 2026 10:00 - 10:30
How Meta is building an AI-Ready product organization
AI is rapidly changing how product teams discover opportunities, make decisions, prioritize investments, and deliver customer value. While many organizations are experimenting with AI tools, far fewer have successfully integrated AI into the way their product organizations operate. As expectations for speed, innovation, and efficiency continue to rise, product leaders must rethink the capabilities, workflows, and operating models that will define high-performing teams in the years ahead. In this keynote, Richa Sood will share lessons from Meta's AI journey, including how product teams are adapting to new ways of working and where AI is creating the greatest leverage across the product lifecycle. Attendees will gain practical insights into building teams that can effectively combine human judgment with AI-powered capabilities while preparing their organizations for the next phase of product leadership. Join Richa to learn: - How leading product organizations are incorporating AI into decision-making and execution. - The skills and capabilities product leaders should be developing today. - Where AI creates the greatest leverage across product discovery, planning, and delivery. - How to balance automation with human creativity, strategic thinking, and customer empathy. - How to build a roadmap for creating an AI-ready product organization.