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Katie
Hurley
VP, Marketing
unitQ
Katie Hurley is VP of Marketing at unitQ, the leader in autonomous AI for customer insights, and is deeply passionate about artificial intelligence. She’s held GTM roles on Salesforce’s Einstein AI team and was the first marketing hire at Replicant, a leader in conversational AI. Katie has served as an advisor to Rune Labs, is an angel investor in early stage start-ups, and an active participant in GTM and AI communities. Katie grew up in the Bay Area, where she attended University of California, Berkeley’s Haas School of Business and when not championing AI, enjoys staying active, traveling, and spending time with family and friends.
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30 April 2025 09:45 - 10:15
AI agents for product teams: Real-time feedback meets behavioral data
Discover how AI agents can instantly transform scattered customer feedback—from support tickets, app reviews, social media, and surveys—into structured, actionable insights by connecting it with behavioral product data. In this session, you’ll see how AI continuously categorizes and analyzes thousands of signals in real-time, helping you pinpoint root causes, detect emerging issues, and prioritize what matters most to your users. Learn how leading teams use these AI customer insights to drive product innovation, reduce churn, and deliver better customer experiences.