Michael Krug is a Product Manager at unitQ, where he leads the development of AI/ML-powered feedback categorization and data pipelines. He collaborates closely with customers to refine their feedback strategies and helps them build structured, actionable taxonomies that drive product improvements. Michael also plays a pivotal role in developing product features, driving cross-functional collaboration, and enhancing integrations that improve product quality management. As a former early-stage startup co-founder and product leader, Michael has a proven track record of scaling tech companies and optimizing data-driven processes to enhance product quality and customer experience.